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Customer Service

To ensure effective global marketing and customer service, EverExceed has established a global network with three business centers in Europe, the United States and Asia. Partnering with more than 20 regional distributors, our local sales and marketing subsidiaries and offices are able to quickly respond to customer needs across all time zones. Our experienced local engineering teams provide an optimal combination of products and services, including customized product designs and solution plans.

48 hour-response
Our Marketing network covers over 50 countries and areas
48-hour response time by our closest service teams to project sites after customer notifications

Local technical teams
Local technical teams offer a seamless combination of customized products and solutions to meet customer's needs
Experienced service teams deliver outstanding after sales services

Local logistics
Warehouses in Europe, USA and China to ensure the efficiency of logistics
Working with global logistics companies, we offer the best logistics solutions

Product Warranties
Modules:
25-year warranty on power output. 5-year warranty on materials and workmanship
Trackers: 10-year warranty on materials and workmanship